The warranty is provided by THORNADO (ABN: 83 146 014 324) ("The Company") for the customer sole benefit. To be eligible to make a claim under this warranty, customer must retain the purchase receipt. The warranty applies only to the original retail purchaser. The compan
(i) “The Company” means THORNADO A.B.N. 83 146 014 324, which expression shall include any or all companies related or any subsidiary successors and assigns of THORNADO.
(ii) “The Customer” means the person (including his successors, representatives and permitted assign) purchasing equipment from the Company and where there is more than one Customer the covenants on their part contained herein shall be deemed joint and several covenants.
(iii) “Equipment” means all or any equipment or any other goods of any kind whatsoever purchased by the Customer from the Company.
(iv) The receipt of the Equipment by the Customer constitutes unconditional and complete acceptance of the Company's terms and conditions. Any written acceptance of an order will constitute the creation of a contract binding the Customer to the Company's terms and conditions.
2.2 The Company reserves the right not to refund the customer if the equipment is return back not in the original condition.
For personal, domestic or household use – 12 months; For professional, commercial and government use (including use in contracting, forestry, farm forestry, industrial applications, hire and rentals) – 3 months.
The warranty does not apply to, or in any way cover:
Cosmetic damage such as the exterior finish that do not affect the functionality of the equipment; Exposure to abnormally corrosive conditions; Normal wear and tear of anvils, blades, hooks, or other parts and dulling of cutting edges; Any failure arising from abnormal or improper use of the equipment; Any failure arising from use of the equipment in a manner contrary to law; Any failure arising from accident, natural disaster, abuse, sabotage, vandalism, misuse, lack of maintenance, contaminated fluids or neglect or failure to operate, store and/or maintain the equipment in accordance with instructions provided in the Instruction Manual supplied with the equipment. Any parts or services required for the normal and regular maintenance of the equipment e.g. lubricants, engine tune-ups etc; Any damage to, or seizure of, the equipment due to engine tuning different from that set out in the Instruction Manual supplied with the equipment; Any failure arising from the use of incorrect fuel or fuel and oil mix for the engine or incorrect chain and bar oil for the oil pump, or incorrect lubricating oil in a four stroke engine; Any failure arising from any unauthorised assembly, repair or modification of the equipment by any person; This warranty does not cover service costs in replacing and maintaining consumable part which have ceased working through normal wear and tear. The customer must inform the company as soon as the warranty claim arises and provide a written description of the fault and the receipt number; The company service department will issue a return merchandise authorization number (RMA number); The customer must send the equipment back to the company including the original proof of purchase and the RMA number (The company will not accept the return of any item/s without an RMA attached) and your written description of the fault; and Subject to the applicable consumer laws in your jurisdiction, the customer must pay for all packing, freight and insurance cost for transit of the product back to us. Upon receive your item, the company will inspect prior to any resolution being provided. If the warranty claim is accepted, the company will, subject to the applicable consumer laws in your jurisdiction, at its cost: Repair or replace any faulty parts or rectify any faulty workmanship; and Return the equipment to the customer.
6.2 The Customer agrees to indemnify and to keep indemnified the Company and the Company’s servants and agents against any claims actions, suits and demands brought by third parties arising out of the use of the Customer of the Equipment or otherwise arising out of or in connection with this contract.
6.3 Notwithstanding anything herein contained and subject to the qualifications contained in Section 68A of the Trade Practices Act 1974 and Section 110 of the Goods (Sales and Leases) Act (Vic) 1981 if the Customer is a “consumer” as defined in the Trade Practices Act or the transaction being performed under this contract is a “lease” as defined in the Goods (Sales and Leases) Act and the Equipment being supplied herein is other than of a kind ordinarily acquired for personal domestic or household use or consumption the liability of the Company for a breach of a condition or warranty implied by Division 2 Part V of the Trade Practices Act or Division 3 of the Goods (Sales and Leases) Act being a condition or warranty implied by Section 69 of the Trade Practices Act or Section 103 of the Goods (Sales and Leases) Act is limited at the Company’s option to the replacement of the Equipment or the supply of equivalent Equipment or the repair of the Equipment.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Australia and other copyright laws, and is the property of the company. The collective work includes works that are licensed to the company. Copyright 2013, THORNADO ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with the company or purchasing the company products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with the company or to purchase the company products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by the company. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Thornado used in the site are trademarks or registered trademarks of the company.
10. TYPOGRAPHICAL ERRORS
In the event that the company product is mistakenly listed at an incorrect price, the company reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. the company reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, the company shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by the company without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
the company may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to the company.
13. USE OF SITE
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a company or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
14. PARTICIPATION DISCLAIMER
The company does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, the company is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, the company reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to the company in its sole discretion.
You agree to indemnify, defend, and hold harmless the company, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
16. THIRD-PARTY LINKS
In an attempt to provide increased value to our visitors, the company may link to sites operated by third parties. However, even if the third party is affiliated with the company, the company has no control over these linked sites, all of which have separate privacy and data collection practices, independent of the company. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, the company seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).